KitchenAid 24' Side by Side Counter Depth Refrigerator

We purchased this fridge 2.5 years along with other KA appliances for our kitchen remodel. We are only happy with our cooktop (KGCU467VSS) and hood (KXW8736YSS 1200cfm). The fridge, dishwasher (KUDE40FXSS), and double oven (KEBS207BSS) we are not happy with. So about the fridge. Within the first year we had the ice maker replaced twice. It was making ice very slowly or not at all. It would freeze up and not produce ice. After the 1 year warranty was up the ice maker continued to have problems. When "max ice" was selected it would/still does freeze up and not produce ice. It still dispenses ice poorly and very slow. But the main reason for the review is that today it stopped getting cold. Luckily I have a basement fridge and deep freezer so I wont have to throw away any food. We have had this fridge for 2.5 years and with normal use it stopped getting cold. For the price of this appliance you should get more than 2.5 years of use out of it before parts need to be replaced. I am not the type of person to write a review but this is really aggravating and want others to know to stay away. Shame on me for not doing better research. There are much better appliances out there for same price if not cheaper.

We purchased refrigerator from Bulider of our home 3 years ago...It was part of the kitchen appliance package. Since then we have had several issues with Ice Maker not making ice...To now waking up and finding water on your wood floors...Now to the ice dispenser not working.....Have had the repair guy out twice to be told the auger is frozen and we must defrost the unit...What a pain and inconvenience.Worry this can happen again. Cheaply made for the $$$ Lemon

I bought this 3 years ago and it has been one problem after another. We have had it fixed multiple times and are finally giving up wasting $ and getting a new fridge. A terrible product. I have never before in my life written a review - but felt obligated this time.

Love the refrigerator for just the 2 of us - took a star away because it took 2 months to get it shipped from kitchenaid.

We bought this refrigerator in July 2013 because my wife liked the counter depth size. The refrigerator performed well for 3 years and then we noticed that the temperature in the refrigerator side was rising to 50 degrees causing spoiled food. We found a huge amount of ice and frost on the evaporator coils in the back of the fresh food section. The repairman told us to defrost the fridge (what a pain) and after some testing discovered a failed thermistor in the evaporator. After just 3 years I would say this part failure is not very reliable for a refrigerator costing more than $2,000. This may be a good fridge if you are an appliance repairman, but otherwise I would choose a more reliable brand.