Frigidaire Gallery 1.7 Cu. Ft. Over-The-Range Microwave

(1) PLEASE BRING BACK PUSH BUTTON LATCHES TO OPEN MICROWAVES. I am finally writing this after experiencing several months of frustration with this model being EXTREMELY DIFFICULT TO OPEN AND CLOSE. I thought it might improve with use but finally requested service call from local retailer where I purchased the microwave. I delayed posting on Frigidaire site because retailer was willing to spend his time and travel $ trying to fix the problem. He works at least 12-hour days and had to drive 40 miles round trip to my rural home (two trips so far - his profit has long since disappeared). After waiting quite some time for delivery of latching mechanism repair part, retail owner/repairman made return trip to install the repair part yesterday - NO IMPROVEMENT IN OPERATION. He now says that if Frigidaire won't deal with return he will make it right - but it's not HIS design/functionality error! I use a microwave many times a day, and my frustration has grown to where I hate to even approach the door, let alone tug it open with a loud "thunk" or force it to close with another hard "thunk". It is so bad that our 15-yr old grandson (strong football basketball baseball athlete) and his friend were surprised how hard it was to open and close!! (2) I submitted registration online within 3 days of purchase (big trouble getting online process to accept the model # until I dropped the "A" at the end of the number - what?!) but when dealer first contacted Frigidaire a few months later (after I finally gave in and called him) person said it was not registered so he had to take the time to re-register it -- yet I have a printout of registration acknowledgement!! (3) And. . . once in a while the unit makes a loud engine-like buzzing sound when being used - it's surely not a vibration because it is securely mounted to the wall, which is a blessing because otherwise all the tugging would cause it to fall off onto my nice glass-top range.

Wife loves it. We now have two for our kitchens.easy to operate.

My last microwave didn't have the rotating glass tray on the bottom ----so I'm thrilled with that. Love the middle rack so I can do two items at one time. Of course being new it heats so much faster. All-in-all I really love it

Although I was somewhat forced to purchase all new appliances when my dishwasher broke, I am very glad I did! This microwave oven heats up foos evenly and quickly and looks wonderful over my new oven. It goes nicely in my kitchen with the matching Frigidaire Gallery suite.