Whirlpool 2.1 cu. ft. Capacity Steam Microwave With SteamClean Option

Purchase new 3 years ago. Worked fine until two weeks ago. The door open censer failure notice started intermittently. Now today, the unit worked, when to warm up second item and nothing. Door failure censer came back. I pushed on the upper switch, this had corrected the problem in the past, this time there was a spark and the unit went dead. The house circuit braker was tripped, reset and the microwave is still dead. Suspect a fuse. It is disapointing that a 3 year old microwave has failed. As a company Whirlpool needs to step up and take care of their customers. Asking for emails, facebook contact, or twitter is no going to correct this obviouse design flaw. This same model has a recall for fire, and there were less than 10 fires. Now this model has door issues, 70 plus 1 star reviews and no recall. Please, come fix my unit.

We loved the features of this microwave and bought it at the recommendation of an appliance repair man. Unfortunately, it did not live up to its recommendation. After a little over a year it would only start intermittently and then stopped altogether. We called a repairman and he found faulty door sensors. He replaced them and it works fine, but this seems to be a known issue. It has cheap little sensors that make the microwave useless when they fail, and they failed after only a little over a year of service. I would avoid this model due to the cheap and unreliable door sensor components. It’s not a cheap unit, Whirlpool should use better components to ensure better reliability.

This microwave was installed by our builder. A sensor that indicates the door being open started to malfunction within 2 years. I called about it once through our warranty company but was told it was only covered for 1 year. At least if I let it sit open it would eventually work again. However, now it will not work at all so I’ll have to figure out how to replace the part. It seems to be a reoccurring issue with this model. Do not buy.

Very disappointed. After 2 years microwave broken. Door latch issue like everybody. Who has time for an unreliable appliance?

This microwave was manufactured April 2016, stopped working july 2019. Whirlpool as a brand is now questioned in my eyes. Historic quality is no longer present.