Frigidaire 20.4 Cu. Ft. Top Freezer Refrigerator

We bought our fridge less than 3 years ago. Recently had repair assess decreased efficiency. We were told the entire air compressor was shot and to replace along w labor exceeded original cost of the fridge. We won’t make that same mistake twice. Really shoddy product.

Purchased unit March 2022. Freezer stopped working, followed by refrigerator. Called Frigidaire customer service. Told it is out of warranty, nothing they can do. Gentleman REFUSED to let me speak to someone else and REFUSED to file a complaint. He did however confirm unit is no longer available for purchase. (Was told by dealer they stopped manufacturing it because they were having so many complaints!). $800 purchase for 15 months of use. No thank you. I’ll never buy Frigidaire again.

bottom quit working 2.5 years in use no help had to buy new

We bought this on 8/2021 and now doesn’t work. Was loud from day one, which bothered us as we are familiar with this sound from our old fridge that died. Our old one lasted 15 years. We only replaced the compressor on that one. This new Frigidaire start showing symptoms right after 1 year. The freezer would get too cold, fridge not cold enough. The seals around the doors started to loose up. We saw cracks on the floor of fridge, the temperature gouge in the freezer would not move at all. We started seeing our food go bad quickly, especially cold cuts and milk. We did not purchase extended warranty hence just hoping that defrosting multiple times and keeping it not too full will do.Now fridge does not cool at all. That horrible noise that I mentioned stopped. This tells us the fan or compressor is broken. We are so frustrated. Out $ 800, not to mention how much food we had to throw away. My husband is retired and we are low income. Very frustrated.

We bought this brand new in October 2019. This refrigerator is extremely cheap. The plastic door shelf rails fall off regularly, usually causing a glass container on the door to fall to the floor and break. When I tried to call customer service they were very unsympathetic. It also makes a wide variety of buzzes and rattles that our old refrigerator did not make.